Revolutionary

Patient-provider matching

Right Setting

Connect patients to the correct setting based on quality, severity, convenience, timeliness and cost. Based on the visit reason, the solution can navigate the user to an MD, NP, urgent care center or tele-visit.

Right Provider

Triage and direct patients to providers based on medical requirements. Patients will not be "dead ended" but instead presented with additional providers. DocASAP can also display different locations for the same providers that have availability.

Right Time

Reduce wait times and avoid dead ends by promoting available, alternate, in-network providers of similar profile who have nearer-term availability.

Intelligent Algorithms

Intelligent patient/member navigation and matching based on provider-specific operational and clinical scheduling protocols and intake rules. The complex, intelligent DocASAP algorithm connects patients to the right provider in the right setting at the right time, every time.

Technology That Works

... and more

"As we continue to grow and diversify our patient offerings, our need for a partner that could help us match patients with a provider that meets their clinical needs and availability grew significantly. DocASAP's capabilities help us connect with new patients and strengthen relationships with current patients."

George A. "Jack" Cioffi, MD, President,
ColumbiaDoctors

"DocASAP is a really innovative platform in healthcare. It is a simple tool that significantly improves patient access to our practice."

Dr. Ronald Barg - Executive Director,
Clinical Care Associates, Penn Medicine

"We enabled online scheduling with DocASAP to promote efficiency and give patients control and convenience. We place a solid commitment to providing exceptional patient experiences across all markets. Through the implementation of online appointment scheduling, we not only heighten the patient experience, but also streamline operations across our locations. Now more than ever, we have a focus on putting patients first and delivering superior patient care."

Craig Dunker, Chief Operating Officer, Independence Physician Management

Certified APIs, FHIR and HL7 interfaces with leading PM systems for turnkey implementations

Ensure schedule integrity through real-time synchronization of appointment changes
Comprehensive patient matching to avoid duplicate records

70 +
LIVE
IMPLEMENTATIONS

10 m
MONTHLY
TRANSACTIONS

99.99%
UPTIME

Certified APIs, FHIR and HL7 interfaces with leading PM systems for turnkey implementations

Ensure schedule integrity through real-time synchronization of appointment changes
Comprehensive patient matching to avoid duplicate records

70 +
LIVE
IMPLEMENTATIONS

10 m
MONTHLY
TRANSACTIONS

99.99%
UPTIME

Forward-thinking User Experience

Design first approach to power omni-channel interactions

Expand Access

Extend access through your digital front doors

Private Labeling

Private-labeled configurable implementation to drive loyalty to your brand

Turnkey Solutions

Turnkey patient-facing components responsive to your brand and design elements.

Customization

Full custom solutions using secure, scalable and comprehensive APIs to support full custom solutions.

Single Sign-on

Single sign-on (SSO) to avoid multiple patient logins.

Multilingual

Multilingual transitions to support diverse patient demographics.

Promoting your providers to drive patient acquisition

By making access 24/7 and mobile-friendly, new patient acquisition is easy. DocASAP's digital partnerships provide health systems with a digital front door that welcomes new patients.

Search engines

Harness the power of leading search engines like Google and Bing to connect with the patient consumer.

Insurance companies

Drive triple aim in the patient-provider-payor ecosystem by leveraging DocASAP's relationships with top payors.

Stay Connected

Digitally empower your patients

Care plan driven engagement to better manage milestones and reduce gaps.

Proactive appointment preparation for a better visit. Reminders to reduce no-shows and late cancellations. Wait list and prospective outreach to fill open times.

Prompt post-care surveys gather user feedback to drive incremental operational improvements.

Up to the minute, actionable patient communications to help improve quality of care and reduce no-shows.

DocASAP Reminders come with confirmations, appointment reminders, and feedback. Confirmations include options to cancel or reschedule. Reminder notifications can include directions to the appointment location and appointment preparation. All messages are sent via text or email to ensure that you stay connected with today's digitally-empowered patient.

40%

Decline in no-show rates from engagement

Comprehensive Provider Location Data

Use accurate data as a sustained strategic differentiator

Seamlessly create and manage a single source of truth

Comprehensive Aggregation

Capture and reconcile data from disparate sources, e.g. PM System, CRM tool, marketing databases, etc.
Clean and integrated data through dynamic reconciliation augmented by industry-leading technology

Strategic Management

Utilize self-service tools to manage and override data reconciliation
Automatically manage updates across diverse systems

Big Data Analytics

Improve business processes to drive smarter operations

DocASAP Analytics provide actionable insights to optimize business processes. In the form of real-time dashboards, insights include patient preferences, visit reason data and lost opportunities.