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Universal Health Services’ Independence Physician Management Implements DocASAP to Improve Patient Access Through Intelligent Patient Navigation


Physician Practice Management Unit of Fortune 500 Health System Enables Patient-Provider Matching and Simplified Access Through Online Scheduling


NEW YORK -- October 4, 2017 -- DocASAP today announced that Independence Physician Management (IPM), the physician practice management unit of Universal Health Services (NYSE: UHS), has successfully implemented DocASAP’s online appointment scheduling solution to improve patient access into its physician practices. As part of this initiative, DocASAP enables intelligent access and navigation for IPM’s patients across multiple markets through clinical and operational-driven scheduling protocols..


“As we continue to grow as a large healthcare organization, we knew that we needed an innovative, intelligent technology solution for improving patient access to care and enhancing the patient experience,” said John Johannessen, vice president, IPM. “We operate in very competitive markets. Enabling online scheduling promotes efficiency and gives patients control and convenience. As a network, we focus on putting patients first and delivering superior patient care.”


In a coordinated effort, IPM and DocASAP integrated with Cerner to implement online appointment scheduling to empower patient access and engagement through:

  • Intelligent patient matching and navigation driven by clinical and operational scheduling protocols
  • Locally-branded access across pathways that patients use and trust
  • A comprehensive solution that is scalable across the spectrum of care delivery models
  • Big data analytics platform to provide insight and drive well-informed process improvements

“Our network is ever-growing and our commitment to providing exceptional patient experiences across all markets we serve is more significant than ever. Through the implementation of online appointment scheduling, we not only heighten the patient experience but streamline operations across our locations and further build brand equity,” said Gregory Joyce, director, Marketing, IPM. “We are excited for future opportunities with DocASAP as we continue to evolve our technology strategy for patient access.”


“We take the deep commitments that our clients have with their patient communities very seriously, which is why we were very eager to work with IPM in improving patient access,” said Puneet Maheshwari, chief executive officer, DocASAP.


“The success of this initiative is a product of eagerness from both sides, which is how two organizations should work together to solve the many challenges of healthcare. We are very dedicated to working with one of the ‘World’s Most Admired Companies’ and look forward to many future co-innovative endeavors that will help patients,” said Jordan Pisarcik, vice president of Accounts and Business Development.


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About Independence Physician Management


Independence Physician Management (“IPM”) was formed in 2012 as a separate and distinct physician management unit of Universal Health Services (UHS). Operating within 6 states and the District of Columbia through 500+ providers. IPM is dedicated to the support and service of acute care facilities, with limited services to behavioral health. IPM’s focus is on the acquisition, employment and recruitment of independent physicians. IPM provides expertise to support physician management and alignment models; provides leadership to physician practices relative to industry trends and business models; provides oversight for efficient operations to ensure quality care at a reasonable cost, and actively works to position organizations to navigate the dynamic health care environment. For additional information, please visit its website.


About Universal Health Services


Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest hospital management companies operating through its subsidiaries acute care hospitals, behavioral health facilities and ambulatory centers located throughout the United States, the United Kingdom, Puerto Rico, and the U.S. Virgin Islands. For additional information on the company, visit its website.


About DocASAP


DocASAP connects patients with optimal care providers by intelligently matching patient needs with care delivery workflows and timely access through online appointment scheduling. Through active engagement and robust analytics, healthcare providers can reduce no-shows and drive smarter operational behavior in patient access. DocASAP continues to build value for its clients through many partnerships including UnitedHealthcare and Optum. Established in 2012, the company currently connects healthcare providers with patients, managing millions of appointments each year. For more information, visit our website and our blog.


DocASAP Media Contact:

Nicole M. Hess

[email protected]

888.959.3654


UHS/IPM Media Contact:

Roselle Charlier

[email protected]

610.382.4790


Prevea Health Partners With DocASAP to Improve Access to Care, Increase Quality and Close Gaps in Care


Wisconsin Health System Will Utilize Online Appointment Scheduling to Connect Patients, Providers and Payors More Effectively


NEW YORK --(PR NEWSWIRE)-- DocASAP today announced Prevea Health will utilize its online appointment scheduling solution to connect patients and providers more efficiently to large payors. This innovative healthcare collaboration will utilize DocASAP, the leading online appointment scheduling solution for patient access and engagement, to allow members to book appointments directly with providers at Prevea Health. This connection will enable Prevea Health to improve quality, close gaps in care and improve access to care.


“We are excited to be a part of this unique opportunity to improve the quality of healthcare,” said Dr. Ashok Rai, president and CEO at Prevea Health. “As a health system with a passion for delivering excellence in care, we know that this collaborative initiative will simplify the path to care for our patients. By seamlessly connecting providers to insurance providers, Prevea Health is a pioneer in closing gaps in care.”


As part of this partnership, DocASAP is aligning with major payors on providing health systems the ability to:

  • Attract more patients through new channels and leverage existing member touch points.
  • Demonstrate the success of improved patient access and scheduling.
  • Create a positive member/patient experience to drive member/patient satisfaction and retention.

“Prevea Health has always looked for technology to solve some of our challenges, such as delivering health care in a rural setting. DocASAP will allow us to intelligently match our patients with providers to help manage population health in our rural markets. Through this new partnership, we will provide our patients with a more efficient way of improving access and reducing quality gaps,” said Dr. Paul Pritchard, vice president and chief quality officer, at Prevea Health.


“Our main goal in partnering with major health insurance companies is to improve the access and engagement problem that faces America’s healthcare constituents. By enabling our online appointment scheduling solution through payors’ member touch-points, we are reducing the hundreds of thousands of phone calls yearly between payors and providers and freeing up valuable administrative resources and time,” said Jordan Pisarcik, vice president of accounts and business development, DocASAP. “Through this innovative program that is unique in the healthcare industry, patients will see an improvement in the quality of their healthcare and their lives.”


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About Prevea Health


Prevea Health’s mission is to care for people with passion, pride, and respect. Founded in 1996, Prevea Health partners with HSHS St. Vincent Hospital and HSHS St. Mary’s Hospital Medical Center in Green Bay, HSHS St. Nicholas Hospital in Sheboygan, HSHS St. Clare Memorial Hospital in Oconto Falls, HSHS Sacred Heart Hospital in Eau Claire and HSHS St. Joseph’s Hospital in Chippewa Falls, to provide access to more than 200 physicians in more than 60 specialty areas. Prevea has more than 40 locations throughout Northeast Wisconsin and Western Wisconsin’s Chippewa Valley region. For more information, visit www.prevea.com.


About DocASAP


DocASAP connects patients with optimal care providers by intelligently matching patient needs with care delivery workflows and timely access through online appointment scheduling. Through active engagement and robust analytics, healthcare providers can reduce no-shows and drive smarter operational behavior in patient access. DocASAP continues to build value for its clients through many partnerships including UnitedHealthcare and Optum. Established in 2012, the company currently connects healthcare providers with patients, managing millions of appointments each year. For more information, visit our website and our blog.


DocASAP Media Contact:

Nicole M. Hess

[email protected]

+1 (888) 959-3654


DocASAP Raises Growth Capital to Further Accelerate Deep National Coverage


DocASAP, a leader in online appointment scheduling, today announced that it has raised growth capital from Cohen Private Ventures, LLC. The capital will be used to significantly accelerate DocASAP’s already fast paced national rollout.


DocASAP is the only access and engagement solution that intelligently matches patients with optimal care providers across all pathways that consumers trust and use. DocASAP uniquely brings together all key stakeholders in healthcare to allow for patients, providers and health insurance companies to connect seamlessly for improving patient engagement. Focused on health outcomes, DocASAP’s access solution drives improved care compliance while delivering a superior patient experience.


“We are excited about the next phase of the company. With the right partners and capital on our side we are distinctively positioned to help move the needle on healthcare outcomes,” said Puneet Maheshwari, CEO, DocASAP. “Through this investment, we are best positioned to solve some of the large problems in healthcare of streamlining access and improving engagement between patients, providers and large health insurance companies. There is no other product in the industry that connects these stakeholders in the way we do and we are eager to fix this large but solvable problem.”


Over the past three years, DocASAP has grown more than six times its size because of the market leading product that delivers a fast ROI to its health system and health insurance company clients.


“DocASAP’s unique approach to online scheduling and patient engagement positions it as a next generation company that we believe will be transformative in the healthcare industry,” said Tom Anderman of Cohen Private Ventures. “We are excited to be partnering with Puneet and the DocASAP management team as they accelerate the company’s growth and solve real problems that stakeholders in the healthcare ecosystem face every day.”


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About DocASAP


DocASAP connects patients with optimal care providers by intelligently matching patient needs with care delivery workflows and timely access through online appointment scheduling. Through active engagement and robust analytics, healthcare providers can reduce no-shows and drive smarter operational behavior in patient access. DocASAP continues to build value for its clients through many partnerships including UnitedHealthcare and Optum. Established in 2012, the company currently connects healthcare providers with patients, managing millions of appointments each year. For more information, visit our website and our blog.


About Cohen Private Ventures


Cohen Private Ventures (CPV) oversees certain family office activities for, and invests capital on behalf of, Steven A. Cohen and his family. The firm invests long-term capital primarily in direct private equity, venture and growth equity financings, concentrated public markets positions, real estate and other opportunistic transactions. CPV was co-founded by Andrew B. Cohen and is based in Stamford, Connecticut and New York City.


DocASAP Media Contact:

Nicole M. Hess

[email protected]

+1 (888) 959-3654


Cohen Private Ventures Media Contact:

Mark Herr

[email protected]

+1 (203) 890-3869


Compass Professional Health Services and DocASAP Partner to Make It Easier to Schedule Appointments with PCPs and Specialists


DALLAS, Texas and NEW YORK — (June 14, 2017)— Healthcare technology and consulting company Compass Professional Health Services today announced it has formed a strategic partnership with DocASAP, a leading provider of online appointment scheduling and patient engagement solutions. As a result of this relationship, Compass will integrate DocASAP’s online appointment scheduling solution into its health navigation platform, making it even easier for Compass members to schedule the care they need, when they need it.


“Finding the right doctor can be a time-consuming and frustrating experience,” said Adam Johnson, Chief Operating Officer and business development lead for Compass Professional Health Services. “We’re committed to removing the barriers that prevent people from getting the healthcare they need. Partnering with DocASAP is one more way we’re making it easier for employees to navigate the healthcare system.”


Through this partnership, DocASAP and Compass will be able to make it easier for Compass members to make appointments with highly-rated primary care physicians and specialists by:

  • Connecting employees with the right doctors via accurate patient-provider matching through the online scheduling process that is based on scheduling protocols that are unique to the doctor’s clinical and operational workflows
  • Intelligently navigating employees to the best healthcare providers based on their clinical, distance or scheduling needs

“Our company’s mission is to make it easier for people to schedule medical appointments by improving patient access and engagement in order to get the care they need,” said Jordan Pisarcik, Vice President of Business Development for DocASAP. “We are excited to partner with Compass and bring our intelligent patient-provider matching solution to improve access for more than 2,000 employer clients and 2 million members across the country.”


Consumers often face several healthcare navigation challenges, including:

  • Understanding their health benefits
  • Determining what type of care they need
  • Finding a highly-rated healthcare provider
  • Securing cost-effective care
  • Managing the administrative burden of medical bills, coordinating care and scheduling medical appointments

This new partnership will enable Compass members to schedule appointments online with primary care physicians (PCPs) and specialists at anytime, anywhere as part of the Compass Navigator solution. Compass Navigator combines in-the-moment healthcare intelligence through the Compass Health Pro CloudTM mobile app with expert guidance from Compass Health Pro® Consultants to provide employees with comprehensive support throughout their entire healthcare journey.


The initial Compass-DocASAP offering is expected to be available by the end of the year.


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About Compass Professional Health Services


Compass Professional Health Services is a healthcare technology and consulting company that helps employers and their employees navigate the complicated and costly healthcare landscape. Since 2005, the Compass health navigation platform has created the premier health benefits experience for more than 2,000 companies and 2 million members, nationwide. Through an unmatched combination of smart technology and the friendly guidance of Health Pro consultants, Compass simplifies healthcare and helps employees make better healthcare decisions. To learn more, visit www.compassphs.com.


About DocASAP


DocASAP connects patients with optimal care providers by intelligently matching patient needs with care delivery workflows and timely access through online appointment scheduling. Through active engagement and robust analytics, healthcare providers can reduce no-shows and drive smarter operational behavior in patient access. DocASAP continues to build value for its clients through many partnerships including UnitedHealthcare and Optum. Established in 2012, the company currently connects healthcare providers with patients, managing millions of appointments each year. For more information, visit our website and our blog.


DocASAP Certified by Allscripts Developer Program to Offer Intelligent Provider-Patient Matching Through Online Scheduling

Partnership with Leading Healthcare Information Technology Vendor Expands Patient Access and Engagement to Millions of Patients Nationwide


NEW YORK --(PR NEWSWIRE)-- DocASAP today announced that it will offer its unique online scheduling solution to Allscripts clients. DocASAP’s certified solution is an intelligent provider-patient matching solution that takes into account the unique clinical and operational workflows of the provider. The solution focuses on navigating the patient to the most appropriate care provider based on their clinical, availability and distance needs.


DocASAP connects health systems by bridging the gap between patients and the optimal care provider through intelligent online appointment scheduling. Providers can take advantage of:

  • Accurate patient navigation through provider-patient matching based on scheduling protocols that are specific to the operational and clinical workflows of the provider
  • A completely private label booking experience for the provider that maximizes the promotion of its brand across digital applications and websites
  • Analytics platform that enables deep insights for optimizing operational processes to better align the care delivery with patient demand

“DocASAP is proud to be one of the newest certified applications in the Allscripts Application Store. We are excited to now offer the DocASAP online appointment scheduling platform to Allscripts Practice Management clients,” said Puneet Maheshwari, chief executive officer, DocASAP. “Our goal is to provide expanded and digitized access and availability for the modern patient through digital applications and websites that patients use and trust.”


With integration into the Allscripts Practice Management platform, this unique online scheduling system solves access problems for specialty care. DocASAP has pioneered the methodology and product capability to offer a highly customizable solution that can be seamlessly configured for the unique clinical and operating procedures of the specialized service lines of large health systems nationwide.


“Allscripts has had open APIs since 2007. The Allscripts Developer Program was developed to speed time from innovation to implementation for our clients,” said Erik Kins, chief innovation officer, Allscripts. “We are excited to partner with DocASAP through the Allscripts Developer Program to enable our clients to improve patient acquisition and retention through intelligent online appointment scheduling.”


More information about DocASAP can be found on the Allscripts Application Store.


About DocASAP


DocASAP connects patients with optimal care providers by intelligently matching patient needs with care delivery workflows and simplifying timely access through online scheduling across applications that patients use and trust. The online appointment scheduling solution provides actionable communication that nurtures and empowers patient relationships, leading to reduced no-shows and the ability to fill last-minute cancellations. The analytics platform improves business processes by utilizing comprehensive and robust analytics to drive smarter operational behavior. The company currently connects healthcare providers with hundreds of thousands of patients, managing millions of appointments each year. For more information, visit '/'. To learn more about innovative process improvements and best practices in healthcare, check out Spark.


DocASAP Media Contact:

Nicole M. Hess

[email protected]

888.959.3654


Virtua Partners with DocASAP to Improve Urgent Care Patient Access and Engagement

South Jersey Healthcare System with Multiple Urgent Care Centers and Physician Practices Launches Online Scheduling Platform


NEW YORK--(PR NEWSWIRE)--Virtua, one of New Jersey’s largest health systems, has partnered with DocASAP to provide patients of its primary care physician practices and urgent care with advanced online scheduling. DocASAP provides a product that is seamlessly configured for the unique clinical and operating procedures of enterprise health systems. Through this partnership, Virtua streamlines access to its urgent care centers and improves the traditional booking process in its primary care practices. Ultimately, it all leads to a better experience for patients.


“With online tools like DocASAP, we’re making it easier for patients to get high quality primary and urgent care,” said Sarah Sivon, assistant vice president, Virtua. “Online scheduling allows us to engage with our patients faster – and when it’s convenient for them. Our patients can reserve a place in line at one of our urgent care centers and spend less time in the waiting room. And they can make a primary care appointment whenever they think of it - even outside of regular office hours. DocASAP integrates with our electronic medical records and business processes, allowing us to focus our resources on other aspects of patient care.”


As a result of this partnership, Virtua can effectively addresses the modern needs of their patients by:

  • Offering an on-demand holistic booking experience that fits to the technology and convenience needs that urgent care patients demand.
  • Installing a market-leading online scheduling system that increases the health system’s market and brand reach.
  • Providing the relevant workflows around urgent care to allow for immediate booking.


“As the healthcare industry continues to evolve, patients are looking for tools and services that cater to their needs. Virtua is tapping into the patient evolution, implementing solutions that enhances its relationship to its patients and enabling its providers to run more efficiently,” said Puneet Maheshwari, chief executive officer, DocASAP. “With the ability to provide timely, easy and accurate access to its urgent care centers based on real-time availability through our platform, Virtua will be able to align immediate supply with demand, elevating patient access, engagement and satisfaction.”
To access the online scheduling tool, simply visit www.virtua.org and click on the image that says “Find a Doctor” and search by your desired category. The implementation of DocASAP has improved patients’ overall experience with its extensive range of services and facilities.


About Virtua Health System


As one of New Jersey’s largest health systems, Virtua helps people be well, get well and stay well through a comprehensive range of health care services. Services are delivered through three health and wellness centers, two ambulatory care centers, three fitness centers, three acute care hospitals, primary and specialty physician practices with 287 physicians plus 87 additional practitioners, urgent care centers, 11 ambulatory surgery centers, home health services, two long-term care and rehabilitation centers, 12 paramedic units and a wide range of outpatient services. A leader in maternal and child health services, Virtua delivers more than 8,000 babies a year. Virtua also provides employment and wellness services to 1,700 businesses and corporations. An innovator in clinical and information technology such as electronic medical records, Virtua is recognized for its ground-breaking partnerships with GE Healthcare, Children's Hospital of Philadelphia (CHOP) and Penn Medicine. Virtua employs more than 8,700 people and has been honored as the #1 Best Place to Work in the Delaware Valley every year since 2007. It is the recipient of the Consumer Choice Award from the National Research Corporation. 


About DocASAP


DocASAP connects patients with optimal care providers by intelligently matching patient needs with care delivery workflows and simplifying timely access through online scheduling across applications that patients use and trust. The online appointment scheduling solution provides actionable communication that nurtures and empowers patient relationships, leading to reduced no-shows and the ability to fill last-minute cancellations. The analytics platform improves business processes by utilizing comprehensive and robust analytics to drive smarter operational behavior. The company currently connects healthcare providers with hundreds of thousands of patients, managing millions of appointments each year. For more information, visit '/'.


DocASAP Media Contact:

Nicole M. Hess

[email protected]

404.754.9370


DocASAP to Present with Penn Medicine on Improving Patient Engagement by Digitizing Patient Access

Proven Technology Company to Share Key Learnings and Successes of One of the Nation’s Most Prestigious Academic Health Systems


NEW YORK--(PR NEWSWIRE)--DocASAP today announced the presentation of “Improving Patient Engagement by Digitizing Patient Access” during a Medical Group Management Association (MGMA) webinar on Thursday, July 28 at 1 p.m. EDT with Steven Bisha, director of Operations, Clinical Care Associates, Penn Medicine, and Jordan Pisarcik, vice president, Accounts and Business Development, DocASAP.


In this webinar, attendees will learn how Penn Medicine and DocASAP bridged the gap between patients and the optimal care provider through intelligent online appointment scheduling. This partnership allowed Penn Medicine to take advantage of:

  • Accurate patient navigation through a more nuanced patient-provider matching based on provider scheduling protocols that are specific to operational and clinical workflows.
  • A private label booking experience for the provider that maximizes the promotion of their brand in the healthcare marketplace.
  • Expanded and digitized access and availability for the modern patient through digital applications and websites that patients use and trust.

Penn Medicine will share its organizational goals for improving access and attracting new patients, in addition to sharing key performance metrics. Combined with advanced analytics, the growing health system also used the online scheduling technology to better understand patient behavioral trends and was able to reallocate resources to reduce costs and waste.


Within Penn Medicine’s last fiscal year period that ended June 2016, the health system booked approximately 50 percent more new patient appointments through the platform, totaling roughly 100 new patients booked annually for each live provider. In addition, 34 percent of appointments were booked outside of office hours, adding additional appointments and incremental revenue that the health system would have not realized without an online appointment scheduling system.


During this webinar, the speakers will outline how Penn Medicine integrated online scheduling technologies into their provider workflow and alongside their patient portal; describe how increased patient access improved patient satisfaction; offer more examples of the insights gleaned from analytics, and share how that information impacted operations.

Key learning objectives that participants will know after this presentation include how to:

  • Benefit from online scheduling in terms of improving individual physician’s and the entire health system’s workflow.
  • Improve patient satisfaction by adopting more efficient and convenient scheduling practices.
  • Analyze patient access data to optimize physician staffing.

About DocASAP:


DocASAP connects patients with optimal care providers by intelligently matching patient needs with care delivery workflows and simplifying timely access through online scheduling across applications that patients use and trust. The engagement platform provides actionable communication that nurtures and empowers patient relationships, leading to reduced no-shows and the ability to fill last-minute cancellations. The platform improves business processes by utilizing comprehensive and robust analytics to drive smarter operational behavior. The company currently connects healthcare providers with hundreds of thousands of patients, managing millions of appointments each year. For more information, go to '/'.



DocASAP Media Contact:

Nicole M. Hess

[email protected]

404.754.9370


ColumbiaDoctors Partners with DocASAP to Improve Patient Access to Care

Leading New York Physician Practice Organization with over 1,500 Providers Leverages Online Scheduling Platform to Engage Patients


NEW YORK, April 19, 2016 /PRNewswire/-- ColumbiaDoctors, a multi-specialty faculty practice organization comprising providers of Columbia University Medical Center in New York City, has selected the DocASAP platform to provide its patients with advanced online scheduling capabilities. DocASAP is a patient access, engagement and online scheduling platform for health systems and provider networks.


ColumbiaDoctors will leverage the DocASAP platform to attract new patients and continue engaging them to increase satisfaction and forge long-term relationships between patients and providers. ColumbiaDoctors is affiliated with NewYork-Presbyterian, one of the best hospitals in the nation and number one in New York.


"We are devoted to providing the highest level of care and access for our patients. Offering round-theclock access to our clinicians in almost every specialty is part of that commitment," said George A. "Jack" Cioffi, MD, president of ColumbiaDoctors. "As we continue to grow and diversify our patient offerings, it is clear we needed a tool that could help us meet patients where they are and also ensure that our patients are matched with a provider that meets their clinical needs and availability. DocASAP's capabilities help us connect with new patients and strengthen relationships with current patients."


As ColumbiaDoctors works to better serve its patients, it will employ DocASAP to:

  • Increase market reach, allowing patients to find and book online across their preferred internet pathways, via desktop or mobile
  • Transform complex scheduling for specialists, making it easier for patients to easily selfschedule with medical sub-specialists and imaging services
  • Offer sophisticated navigation capabilities that help patients find the optimal provider who matches their specific needs and has timely availability
  • Tap robust analytics for continual business process improvement and improved supply with demand matching

"The consumerization of care has created a major shift in how patients access care and how doctors maintain a digital relationship with patients. ColumbiaDoctors is a model physician group that understands this change and the need to provide quality patient care at every point of access, including the moments before they even come into the office," said Puneet Maheshwari, CEO of DocASAP. "With the ability to provide timely, easy and accurate access to physicians based on real-time availability through our platform, ColumbiaDoctors will be able to align supply with demand, elevating patient access, engagement and satisfaction."


DocASAP has helped organizations across the nation expand their market reach, connecting healthcare providers and patients across the country and powering digital pathways that cover more than 40 million unique visitors per month. DocASAP helps providers increase their overall patient volume and empowers data-driven decisions for in-practice optimizations based on on-demand analytics. The convenient booking capabilities have led to a 15 percent reduction in call volumes for providers. The platform's active engagement capabilities have also reduced health system client no-show rates by 20 percent in comparison to phone-booked appointments.
To learn more about DocASAP, visit DocASAP.com.


About DocASAP:


DocASAP is a patient access, engagement and online scheduling platform for health systems nationwide. The platform helps providers nurture long-lasting, mutually beneficial relationships with consumers and helps patients find the optimal care provider that matches their needs and has timely availability. DocASAP is backed by UnitedHealth Group Ventures, LLC and MultiPlan, Inc., and helps consumers find and book with the doctors they need anytime, anywhere. Find out more at '/'.


About ColumbiaDoctors


ColumbiaDoctors is a multi-specialty faculty practice organization comprising the physicians, surgeons, dentists, and advanced practice nurses of Columbia University Medical Center. We offer services in almost every health specialty, including dentistry, executive health, oncology, pediatrics, psychiatry, radiology, travel medicine, and women's health, as well as laboratory services.


DocASAP Media Contact:

Nicole M. Hess

[email protected]

404.754.9370


Vitals Offers Online Scheduling With DocASAP Partnership

Patients nationwide gain scheduling convenience while physicians connect with more patients


NEW YORK--(BUSINESS WIRE)--Vitals, the market leader in providing online tools and data enabling consumers to make informed decisions about the cost and quality of their medical care, and DocASAP, a provider of Internet solutions that streamline provider appointment scheduling and marketing, today announced a partnership in which Vitals will offer DocASAP appointment scheduling within its online physician profiles.


Under the agreement, Vitals will integrate DocASAP’s scheduling platform into its nationwide online physician directory. This will allow millions of patients who rely on Vitals to make informed doctor selections to now view doctors’ schedules and book appointments at convenient times with only a few clicks.


"We’re pleased to be working with DocASAP to offer a better, more efficient way to book appointments with doctors,” said Jeff Cutler, Vitals’ executive vice president. “Vitals strives to improve the patient experience. The relationship with DocASAP allows us to offer our 13 million monthly visitors greater value and convenience with online scheduling.”


As part of the agreement, DocASAP will also offer Vitals’ PatientLink to providers who use the DocASAP scheduling platform. PatientLink helps hospitals, health systems and practices connect with consumers, build brand loyalty and awareness, and gain new patients over the Internet.


“Our arrangement with Vitals will extend DocASAP scheduling and marketing conveniences to providers throughout the U.S., while giving our current customers access to Vitals tools that boost their online presence,” said Puneet Maheshwari, founder and CEO of DocASAP. “We continue to work toward our mission of delivering scheduling ease and convenience to consumers while equipping provider and health plan partners with the tools and strategies they need to be successful."


About Vitals

Vitals believes that technology makes better health possible. We are a leader in providing online tools and actionable data that enable healthcare consumers to make more informed decisions about the cost and quality of their medical care. Through health plans, hospitals and our leading consumer websites, Vitals helps more than 150 million people each year access information for better, more affordable care.


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About DocASAP:


As a dynamic, service-oriented healthcare technology and marketing company, DocASAP helps healthcare providers more effectively market their practices and fill open appointments. The company's innovative, multi-channel marketing platform addresses the technology and practice management needs of healthcare providers, and enables health plan providers and consumer health portals to strengthen their patient engagement initiatives. For more information, please visit '/'.



DocASAP Media Contact:

Nicole M. Hess

[email protected]

404.754.9370


DocASAP Streamlines Online Scheduling And Referral Management For Radiology Services Practice, Doshi Diagnostic

Company’s multi-channel marketing platform delivers new level of flexibility and convenience to patients and physicians when scheduling appointments, managing referrals


DocASAP, a leader in online healthcare connectivity solutions, has partnered with Doshi Diagnostic Imaging Services, P.C. to deliver new online scheduling and referral capabilities for its New York-area patients and physicians.


Doshi Diagnostic has been providing full multi-modality diagnostic radiology services for nearly three decades, and operates 15 radiology centers in New York. DocASAP’s partnership with Doshi Diagnostic marks the healthcare IT company’s expansion into the radiology market to provide new efficiencies for scheduling appointments and managing the patient referral process.


“Delivering first-class service has always been a key focus for our radiology clinics, and now DocASAP enables us to provide an even greater level of value and convenience to patients and referring physicians,” said Dr. Leena Doshi, founder and CEO of Doshi Diagnostic. “We also consider it a wise business practice in an increasingly competitive healthcare environment since today’s patients are much more tech-savvy and often use online tools to help manage their schedules, stay connected with others and, in this case, book appointments.”


With DocASAP, Doshi Diagnostic’s patients now can easily go online any time to search for and schedule an appointment at their preferred radiology center. The online scheduling portal provides a real-time view of when appointments are available, and then allows an individual to quickly book an appointment with only a few additional clicks.


“Because of our elevated online presence and convenient scheduling tool, we’re already seeing an increase in patients who otherwise may not have come to us for their healthcare needs,” added Doshi.


Additionally, DocASAP makes it possible for referring physicians to schedule appointments at Doshi clinics on behalf of their patients. DocASAP’s online scheduling and referral management solution addresses all required fields when making an electronic referral for radiology services, including: correct ICD 9 diagnosis code, referring provider details, modality with body part, patient insurance details, and signature.


“The traditional paper-based physician referral process often results in delays and unnecessary complexity for both the patient who is trying to make an appointment and the doctor’s office that must track all of the information associated with a referral,” said Puneet Maheshwari, founder and CEO of DocASAP. “By creating a more streamlined process for managing referrals, DocASAP is enabling healthcare providers like Doshi Diagnostic to strengthen patient engagement, improve their overall care management, and build a more positive reputation for their practices.” For more information, visit www.doshidiagnostic.com.


DocASAP Media Contact:

Nicole M. Hess

[email protected]

404.754.9370


DocASAP Announces Agreement to Provide Meadowlands Hospital Medical Center Online Appointment Scheduling for Patients throughout Hudson-Bergen New Jersey Region

Patients can now book appointment times online and get reminders by email and text.


DocASAP, the online appointment scheduling service preferred by health care provider groups, announced today that it has signed an agreement with North Jersey based Meadowlands Hospital Medical Center (MHMC) to provide its doctors and patients free online appointment scheduling, ratings and reviews. The service, available online now will make it easier than ever for MHMC patients to access the care they need more quickly and better informed. For MHMC doctors, DocASAP offers an opportunity to reduce inefficiencies by filling open appointments while enhancing their online presence.


“This new technology service will give our customers the ability to manage aspects of their health care 24 hours a day,” said Lynn McVey, Acting CEO and President, MHMC. “We’re constantly evaluating and making technological investments to our facility that help us provide quality health care to our community.”


Studies show consumers want convenience, transparency and control as they start playing a more active role in managing their health choices and costs. Increasing wait times for doctor appointments is also a huge problem for consumers in the US. According to Intuit Health more than 70% of patients would like to book appointments online. This helps to explain the interest, satisfaction and repeat use of DocASAP by patients who have experienced the service. DocASAP expects a similar positive response from MHMC patients of the Hudson-Bergen New Jersey region.


Puneet Maheshwari, CEO and Founder of DocASAP, says, “MHMC is a premier medical center just a few miles from New York so we are delighted DocASAP was entrusted to make online appointment management available to its doctors and patients. This agreement highlights the fact that DocASAP’s strong alliances in the healthcare provider community continue to grow and deepen.”


DocASAP provides:

  • Online scheduling that allows patients to view and book available appointment times online, as well as receive scheduling reminders by email and text
  • 24/7 instant appointment request capability for added convenience
  • Robust care coordination features to manage specialty referrals by seamlessly connecting practices and specialties
  • Comprehensive practice and provider profiles including ratings, reviews, education, board certifications, professional statements, provider pictures and more
  • Dedicated patient accounts for one-click appointment management

“Meadowlands Hospital Medical Center’s partnership with DocASAP represents an innovative step forward for MHMC” says Joseph Berardo, Jr., CEO and president, MagnaCare. “Online provider scheduling allows our clients’ employees to access MHMC doctors with greater ease and supports the highest level of care coordination."


Many industry leaders are turning to DocASAP as a trusted partner, including, MagnaCare, a healthcare management company based in New York. "Meadowlands Hospital Medical Center’s partnership with DocASAP represents an innovative step forward for MHMC” says Joseph Berardo, Jr., CEO and president, MagnaCare. “DocASAP’s online provider scheduling allows our clients’ employees to access MHMC doctors with greater ease and supports the highest level of care coordination."


About DocASAP


DocASAP is a free doctor online scheduling service scheduling service enabling patients to view and book appointments online instantly. Available in the Mid-Atlantic region and growing nationally through provider networks and individual practices, DocASAP also provides patients access to comprehensive practice and provider profiles including ratings, reviews, education, board certifications, awards, professional statements, provider photos and more to connect them with the right doctor in a timely manner. DocASAP gives patients a more convenient experience while increasing efficiency and utilization for doctors’ practices. Visit http://www.DocASAP.com. http://www.facebook.com/DocAsap, https://twitter.com/DocAsap, http://blog.docasap.com


About Meadowlands Hospital Medical Center


Meadowlands Hospital Medical Center values the expression of its mission through open communication because we understand that the true power of healing lies not only in the excellence and professionalism of its staff, but in an environment of integrity and safety. All resources will be utilized in an efficient manner and solely in pursuit of accomplishing this mission. Patient care is our #1 priority. Visit http://www.meadowlandshospital.org/.


DocASAP Media Contact:

Nicole M. Hess

[email protected]

404.754.9370


DocASAP Expands National Presence with Backing from MultiPlan

Investment by the industry's largest independent PPO network enables DocASAP to bring its online scheduling solution to a growing number of healthcare payers and providers


NEW YORK, Oct. 7, 2013 /PRNewswire/-- DocASAP, a market leader in online healthcare connectivity for physicians and consumers, today announced it has entered into a strategic partnership with MultiPlan, the nation's largest and most comprehensive provider of healthcare cost management solutions. The agreement, which includes a significant investment by MultiPlan, will enable DocASAP to broaden its nationwide reach to healthcare providers and consumers across the U.S.


"Our affiliation with MultiPlan opens up valuable new channels through which DocASAP's online scheduling solution and marketing platform can be accessed by physicians and health plan providers across the country," said Puneet Maheshwari, founder and CEO of DocASAP. "As we expand our presence and extend our reach nationwide, we continue to work toward our mission of bringing consumers the scheduling ease and convenience they are looking for, while equipping our provider and health plan partners with the tools and strategies they need to be successful."


In addition to providing an easier and more convenient way for consumers to schedule doctor appointments, DocASAP's comprehensive solution provides healthcare providers with the tools they need to increase their visibility, attract more patients, streamline referrals, and more effectively market their practices across multiple web channels and mobile applications.


Health plans, increasingly focused on member engagement and improved health outcomes, also benefit by leveraging DocASAP's rich functionality to power their proprietary networks, including upgraded search processes, in-depth reporting, comprehensive provider profiles and reviews, and online tools for members.


"As we move toward a consumer driven marketplace and the role of the patient magnifies in healthcare purchasing decisions, we are keenly interested in technologies that assists consumers, providers and payers," said Mark Tabak, CEO, MultiPlan. "We aligned with DocASAP because of the company's leading consumer facing technology which meets the rising patient demand for online appointment scheduling and electronic connectivity with physicians."


Click here to learn more about DocASAP's physician booking and payer/provider marketing technology.


About DocASAP


As a dynamic, service-oriented healthcare technology and marketing company, DocASAP helps healthcare providers more effectively market their practices and fill open appointments. The company's innovative multi-channel marketing platform addresses the technology and practice management needs of healthcare providers, and enables health plan providers and consumer health portals to strengthen their patient engagement initiatives. For more information, please visit '/'.


About MultiPlan


MultiPlan, Inc. is the industry's most comprehensive provider of healthcare cost management solutions. The company provides a single gateway to a host of primary, complementary and out-of-network strategies for managing the financial risks associated with healthcare claims. Clients include insurers/health plans, third-party administrators, self-funded employers, HMOs and other entities that pay medical bills in the commercial healthcare, government, workers compensation and auto markets. MultiPlan is owned by BC Partners, a leading international private equity firm, and Silver Lake, the world's largest private investor in technology. For more information, visit www.MultiPlan.com.


DocASAP Media Contact:

Nicole M. Hess

[email protected]

404.754.9370


AMITA Health Partners with DocASAP to Improve Access to Care


Using online appointment scheduling from DocASAP, AMITA Health can intelligently match patients with available healthcare providers in the greater Chicago area


CHICAGO, December 7, 2017 – As consumers become more proactive about managing their personal healthcare, they are becoming more discriminating about how they choose a healthcare provider. Chicago-based AMITA Health is addressing this consumerization of healthcare by deploying the leading intelligent patient-provider matching and online patient appointment scheduling solution from DocASAP.


“It’s very important for us to find ways to close access gaps that exist in healthcare services,” said Deborah Fullerton, CMO and VP of AMITA Health. “To do this, we had to think differently. We found DocASAP’s unique capabilities of intelligent patient-provider matching coupled with online appointment scheduling will enable us to offer a differentiated patient experience.”


Using DocASAP, AMITA Health patients can easily book or reschedule appointments with a provider by leveraging online channels they already use and trust. Filters allow patients to search by location, insurance, physician specialty and more – ensuring that they are matched with the right provider based on their specific needs. A window into real time availability helps patients see which physicians are available at their preferred time – all without ever having to pick up the phone or sit on hold. Patients can also schedule appointments online through payor touchpoints, another commonly used channel for seeking a care provider.


Online appointment scheduling empowers patients to take charge of their healthcare journey by providing instant access on any Internet-enabled desktop or mobile device. Built-in appointment reminders and an option for providers to gather pre-appointment data helps patients feel valued. For providers, actionable appointment communications that allow patients to cancel or reschedule easily have also proven to decrease no-shows, reducing unexpected downtime.


Because patients can access appointment information via their insurance provider resources, such as websites or apps, DocASAP enables a unique patient-provider-payor nexus. This streamlines access to care resources, meeting the need for improved patient access and engagement across large healthcare and payor systems.


“We continue to see a huge demand for digitizing patient access and improving patient acquisition, retention and loyalty while intelligently matching patients to the optimal care providers,” said Puneet Maheshwari, CEO of DocASAP. “Our intelligent patient-provider matching allows us to support large multi-specialty health systems such as AMITA Health, in the utilization of online scheduling and engagement across multiple care delivery use cases.”


Because each provider has a unique business model, DocASAP’s intelligent patient-provider matching and scheduling features are designed using provider-specific primary- and specialty-care workflows and operations. Data gathered by the solution provides detailed insights into patient behavior, as related to the existing workflows. This allows providers to determine if making changes to workflows or operations could improve the patient experience, provider productivity, staff utilization and more. They can easily optimize staff workload based on data related to patient volume, healthcare needs and overall demand to reach more patients and improve operational revenue.


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About DocASAP


DocASAP is working to close gaps in healthcare access, improve the patient experience and boost provider performance through technology. Our intelligent patient-provider matching and online appointment scheduling solution connects patients with the right healthcare providers to improve population and community health. Our robust analytics and data insights help healthcare providers improve staff utilization and service offerings, all while improving patient experience. Some of the most well-known healthcare providers rely on DocASAP every day to extend their brand to the patients that need them most. To learn more, visit our website and our blog.


DocASAP Media Contact:

Nicole M. Hess

[email protected]

888.959.3654




DocASAP - Greenway Relationship Enables Simplified Access Through Online Scheduling for Thousands of Healthcare Providers Nationally


Integration with Greenway Health’s Leading Health IT Solutions Will Improve Access to Care for Millions of Patients Nationwide


NEW YORK, November 8, 2017 – Current and future healthcare providers using Greenway Health’s integrated electronic health record (EHR) and practice management solutions now have direct access to the leading online patient appointment scheduling solution from DocASAP, through the Greenway Marketplace.


Being a Marketplace-approved partner also signifies cooperative efforts between DocASAP and Greenway Health to provide comprehensive, mission-critical health IT solutions that support the delivery of high-quality, cost-effective care.


By joining the Greenway Marketplace, DocASAP will be able to connect to 19,000 Greenway Health providers. Patients can easily search for and evaluate providers based on a number of criteria that meet their unique needs.


DocASAP’s intelligent patient-provider matching and online appointment scheduling solutions support accurate patient navigation through the online scheduling process based on provider-specific scheduling protocols and workflows. This can help reduce staff workload, appointment management and payor interactions, while enabling providers to improve quality, close gaps in care and improve access to care.


The DocASAP platform allows patients to easily book or reschedule appointments directly with providers by leveraging online channels they already use and trust, such as Google and Bing. The ability for each practice to offer a practice-branded digital experience helps improve brand awareness and loyalty.


“Being a Greenway partner allows us to easily access a segment of the provider market that has been searching for a way to both improve the patient experience and offer better online appointment scheduling,” said Puneet Maheshwari, chief executive officer, DocASAP. “In addition, the ability to integrate with Greenway Health solutions in a turnkey manner makes it easy for providers to add DocASAP and quickly experience all the benefits of the platform. This not only improves the patient experience, but also readies them for forthcoming transformations across healthcare models.”


By improving the “initial point of access” when patients first interact with providers, DocASAP enables a critical connection between modern health systems and patients. This connection is key to meeting the growing demand for improving and digitizing patient access and improving patient acquisition, retention and loyalty. Working with innovative healthcare solution providers, such as Greenway Health, allows DocASAP to bridge existing gaps across patients, providers and payors more quickly, through direct channels.


“The Greenway Marketplace provides customers the opportunity to increase efficiencies and streamline office workflows by using integrated solutions which complement Greenway’s platforms,” said Suzanne Fulton, Greenway’s director of business development. “We’re excited to partner with DocASAP and bring our customers an integrated online appointment scheduling solution so they have the ability to deliver improved care.”


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About DocASAP


DocASAP connects patients with optimal care providers by intelligently matching patient needs with care delivery workflows and timely access through online appointment scheduling. Through active engagement and robust analytics, healthcare providers can reduce no-shows and drive smarter operational behavior in patient access. DocASAP continues to build value for its clients through many partnerships including UnitedHealthcare and Optum. Established in 2012, the company currently connects healthcare providers with patients, managing millions of appointments each year. For more information, visit our website and our blog.


DocASAP Media Contact:

Nicole M. Hess

[email protected]

888.959.3654




DocASAP’s Scheduling Solution Now Available In Epic’s App Orchard


Inclusion in the App Orchard Opens Up DocASAP’s Online Scheduling Solution to More Than 300 Hospitals and Health Systems and Millions of Patients Nationwide


NEW YORK, October 24, 2017 – Through the new App Orchard Marketplace, launched live in September 2017, Epic’s hospital and health system customers and patients can now benefit from the leading online patient appointment scheduling solution from DocASAP.


The DocASAP online patient appointment scheduling solution is live on the App Orchard as one of the solutions currently available.


“In order to get approved for the App Orchard, we successfully illustrated our platform’s ability to integrate with Epic. We also showed how DocASAP meets and maintains patient data privacy requirements, and we were tested on our technology workflows and reporting structures,” said Sreeman Nanduri, director of Integration and Implementation, DocASAP. “DocASAP can now integrate our online scheduling platform into a client's Epic system reliably, and with minimal effort, opening up the door to the hundreds of Epic users potentially searching for a scheduling solution.”


DocASAP’s intelligent patient-provider matching and online scheduling solutions support accurate patient navigation through the scheduling process based on provider-specific scheduling protocols and workflows. This can reduce staff workload and improve appointment management and payor interactions, while helping providers improve service quality, close gaps in care and improve access to care.


DocASAP allows patients to easily book or reschedule appointments directly with providers by leveraging online channels they already use and trust. The ability for each provider to offer a practice-branded digital experience also helps improve provider brand awareness and loyalty.


“Part of our goal at DocASAP is to make online appointment scheduling readily and easily available for any hospital or health system. Our inclusion in the App Orchard signifies that our platform works with Epic’s EHR systems, so integration can be completed in a timely and cost-effective manner,” said Puneet Maheshwari, chief executive officer, DocASAP. “Providers already understand the value of online appointment scheduling and patient-provider matching, but now we’re making it easier than ever to implement.”


By improving the “initial point of access” when patients first interact with providers, DocASAP enables a critical connection between modern health systems and patients. This connection is key to meeting the growing demand for improving and digitizing patient access and improving patient acquisition, retention and loyalty.


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About DocASAP


DocASAP connects patients with optimal care providers by intelligently matching patient needs with care delivery workflows and timely access through online appointment scheduling. Through active engagement and robust analytics, healthcare providers can reduce no-shows and drive smarter operational behavior in patient access. DocASAP continues to build value for its clients through many partnerships including UnitedHealthcare and Optum. Established in 2012, the company currently connects healthcare providers with patients, managing millions of appointments each year. For more information, visit our website and our blog.


DocASAP Media Contact:

Nicole M. Hess

[email protected]

888.959.3654

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