Provider Search and Navigation
Direct Patients to the Right Provider and Care Setting at the Right Time
Simplify Patient Access Complexities by Intelligently Matching Patients with Optimal Care
DocASAP Provider Search and Navigation helps healthcare organizations streamline access to care. The private-labeled solution matches patient demographics, insurance, clinical and timely care needs with provider credentials and availability. Highly configurable, it handles the complexities of patient-provider matching by automating provider-specific scheduling intake rules, protocols and workflows. It delivers on this while enabling providers to retain control of their schedules.
Triage and direct patients to providers based on medical requirements. Patients are presented with providers that meet their needs if their preferred provider isn’t available. DocASAP can display different locations for the same providers that have availability.
Right Care Setting
Connect patients to the correct setting based on quality, severity, convenience, timeliness and cost. Based on the visit reason, the solution can navigate the user to a physician, nurse practitioner, urgent care center or televisit.
Reduce wait times by promoting available, alternate, in-network providers of similar profile who have nearer-term availability.
Complement online scheduling and provider data management to streamline access to care.
Integrate navigation and matching with multiple access touch points, including Google, social media, health plan member portals and call centers.
Get actionable insights to optimize business processes. Learn about lead time to appointment, after hour and new patient bookings, and more.