Make Scheduling COVID-19 Vaccinations Frictionless for Patients and Staff

DocASAP’s COVID-19 Vaccine Scheduling & Engagement solution empowers providers and payors to offer patients and community members appointments for COVID-19 vaccination. Solutions are available for both patient self-scheduling and staff- or agent-based scheduling of vaccine appointments, with capabilities to handle unique vaccine dosing requirements, local regulations, and clinical guidelines. This platform can be rapidly deployed to help organizations manage patient volume and the complexity of scheduling appointments.

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Enable Frictionless Online Scheduling for Vaccine Appointments 

Through healthcare organizations’ websites and apps, patients can self-schedule both vaccination appointments in one go. Staff- and agent-facing capabilities allow for seamless management of vaccine appointment requests coming through a hotline or in-person queue. Providers and health systems can set vaccine scheduling rules to help manage capacity and access across different care settings and locations offering the vaccine. Custom workflows can be created to manage different vaccine dosing requirements, assess health considerations, and manage government and clinical recommendations and requirements.

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Engage Patients & Reduce No-Shows

Automated digital confirmatons and reminders can be sent for each scheduled appointment to help educate and prepare recipients for their first or follow-up visit and decrease no-shows. Those who don’t show up for their vaccination receive a reminder to reschedule their vaccination.

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Increase Public Awareness & Track Post-Vaccination Wellness

Healthcare organizations can create outbound vaccination campaigns that target specific populations, helping to increase awareness and promote scheduling of appointments. Vaccine recipients can also be prompted to assess and track their wellness following their appointment.

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More Resources

You can view more resources such as blog posts, webinars, ebooks and case studies at our resources section.

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