DocASAP – Greenway Relationship Enables Simplified Access Through Online Scheduling
Integration with Greenway Health’s Leading Health IT Solutions Will Improve Access to Care for Millions of Patients Nationwide
NEW YORK, November 8, 2017 – Current and future healthcare providers using Greenway Health’s integrated electronic health record (EHR) and practice management solutions now have direct access to the leading online patient appointment scheduling solution from DocASAP, through the Greenway Marketplace.
Being a Marketplace-approved partner also signifies cooperative efforts between DocASAP and Greenway Health to provide comprehensive, mission-critical health IT solutions that support the delivery of high-quality, cost-effective care.
By joining the Greenway Marketplace, DocASAP will be able to connect to 19,000 Greenway Health providers. Patients can easily search for and evaluate providers based on a number of criteria that meet their unique needs.
DocASAP’s intelligent patient-provider matching and online appointment scheduling solutions support accurate patient navigation through the online scheduling process based on provider-specific scheduling protocols and workflows. This can help reduce staff workload, appointment management and payor interactions, while enabling providers to improve quality, close gaps in care and improve access to care.
The DocASAP platform allows patients to easily book or reschedule appointments directly with providers by leveraging online channels they already use and trust, such as Google and Bing. The ability for each practice to offer a practice-branded digital experience helps improve brand awareness and loyalty.
“Being a Greenway partner allows us to easily access a segment of the provider market that has been searching for a way to both improve the patient experience and offer better online appointment scheduling,” said Puneet Maheshwari, chief executive officer, DocASAP. “In addition, the ability to integrate with Greenway Health solutions in a turnkey manner makes it easy for providers to add DocASAP and quickly experience all the benefits of the platform. This not only improves the patient experience, but also readies them for forthcoming transformations across healthcare models.”
By improving the “initial point of access” when patients first interact with providers, DocASAP enables a critical connection between modern health systems and patients. This connection is key to meeting the growing demand for improving and digitizing patient access and improving patient acquisition, retention and loyalty. Working with innovative healthcare solution providers, such as Greenway Health, allows DocASAP to bridge existing gaps across patients, providers and payors more quickly, through direct channels.
“The Greenway Marketplace provides customers the opportunity to increase efficiencies and streamline office workflows by using integrated solutions which complement Greenway’s platforms,” said Suzanne Fulton, Greenway’s director of business development. “We’re excited to partner with DocASAP and bring our customers an integrated online appointment scheduling solution so they have the ability to deliver improved care.”
DocASAP connects patients with optimal care providers by intelligently matching patient needs with care delivery workflows and timely access through online appointment scheduling. Through active engagement and robust analytics, healthcare providers can reduce no-shows and drive smarter operational behavior in patient access. DocASAP continues to build value for its clients through many partnerships including UnitedHealthcare and Optum. Established in 2012, the company currently connects healthcare providers with patients, managing millions of appointments each year.