Prepared to meet the access demands of health plan members?

Healthcare consumers want access to providers that match their care needs and availability, all while staying in-network. One of the primary sources consumers go to when seeking care: their health plan.

Trusted by Leading Payers

In partnership with leading payors like Aetna and UnitedHealthcare, DocASAP helps navigate members to preferred providers, while delivering real-time, accurate online scheduling.

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Transform Health Plan Touchpoints Into Access Channels

DocASAP transforms health plans’ member portals, apps and call centers into optimized channels for accessing care. In partnership with leading payors like Aetna and UnitedHealthcare, DocASAP helps navigate members to preferred providers, while delivering real-time, accurate online scheduling.

Image showing a statistic on how consumers search for care via health plans

Of consumers search using their health plan’s website

Meet Consumers Where They Are Searching For Care

According to the 2019 Health Care Consumer Annual Benchmark Study by Hanover Research, 52% of consumers search for available providers and 43% look to schedule care through their health plan’s website.

Provider Search

Benefits for Patients

  • 24/7, mobile-friendly access to scheduling appointments
  • Appointment notifications help members manage their visits
  • Finding the best provider in-network for their health needs
Photo describing a patient and physician interaction

Benefits for Providers

  • Improve patient acquisition and access
  • Reduce costly no-shows and overhead costs
  • Maintain control over their schedules

Health System Benefits

Benefits for Health Plans

  • Increase member satisfaction and CMS Star Ratings
  • Decreased costs by navigating members to preferred providers
  • Improved care compliance and care gap closures

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